FAQs...

How do I book?
For full details on how to book a place at any of our markets, please see our 'How to Book' page.

I have not exhibited before. How do I know if my work is suitable?
Before submitting a booking application, any new potential exhibitors must have their work approved by The Makers Markets. Please send us some sample photos of your work or a link to your website, by e-mail, for approval. Approval may take up to 2 weeks (or longer during busy periods).

I don't make the items I will be selling - Do you accept this?
Our aim is to promote handmade crafts made by the exhibitors themselves. We do not accept anyone seeking to sell bought-in or mass-produced items!

Do you accept cheques/eCheques?
Unfortunately, we do not accept cheques/eCheques as way of payment for bookings.

I have a free-standing display which I would like to use on the day. Can I bring this along?
Your booking is for a 6ft table space only. If you do have any additional free-standing displays (e.g. hanging rails, easels, folio stands etc.) please ensure that it fits within or behind your allocated 6ft table space. We would recommend booking an additional table space if you are at all unsure. If there is no room at your allocated table, then you will unfortunately not be able to use your free-standing display on the day. (For Health & Safety reasons, strictly nothing to be situated in front of or to the sides of your table)

How do I know if my booking application has been successful?
Once you have submitted your completed booking application form and paid the full payment, we will send you a confirmation e-mail if you have been successful in securing a space. We aim to confirm successful bookings within 2 weeks (Please note: This may take longer during busy periods).

I have booked a place at a market, but can no longer attend. Can I get a refund?
In line with our Cancellation Policy, any cancellations within the 7-day Cooling-Off period will receive a full refund.
Any cancellations after the Cooling-Off period ends, will forfeit a booking fee (£25.00).
Any cancellations within two calendar months of the event booked will forfeit the full payment.

How do I cancel my booking?
If you wish to cancel a booking for any reason, please notify us in writing by e-mail as soon as possible and we will get back to you to confirm your cancellation.

I can no longer attend a market I have booked for - can I use my payment for another market?
No. If you cannot attend a market you are booked for, you will in effect, be cancelling your booking. Please refer to our Cancellation Policy.
If you are interested in exhibiting at a different market, you will have to book this separately.

I can no longer attend a market I have booked for - can another crafter take my place?
We are happy for another person to act as a representative to stand in for you at your stall. However, if they wish to exhibit their own work, they will have to book a place for themselves.

Do I need Public Liability Insurance?
We highly recommend that each Exhibitor has their own Public Liability Insurance in place to cover themselves.

How will stalls be allocated on the day?
Stalls are allocated on arrival. The hall layout is planned prior to the event.

I would like to move to a different location in the hall/change places. Is this possible?
No. Places are allocated by us. Please do not ask to move/change spaces!

The market I am interested in is Fully Booked. Is there a Waiting List I can put my name on?
Yes. Simply send us an e-mail stating the market you are interested in and we will add your name to the Waiting List. We will let you know if a place becomes available!

How do you advertise your markets?
We will submit all of our event dates to The List magazine and website, event listing sites including S1Play.com, community websites, networking sites, craft sites and also on-line 'What's On' guides. We will also advertise all of our events via our Facebook Page.

On the day, we will use extensive signage tailored to the event, including A-boards, banners, large photo banners and business cards and promotional postcards for visitors to take away on the day.